When someone else offers you scanning services

Sometimes it can be difficult to compare different service offerings.

Many companies offer a too low image resolution to be provide a service that really enables the customers to let go of their old pictures. Our customers tell us that hey have been offered services at a very low cost per photo, but then the company charge extra for image enhancements or add a fee for each disc used and on top of that a starting fee.

Our customers also tell us about companies who do not pay taxes or where the customer service cannot be reached.

That is why we have made a simple checklist for you to use when comparing us to others.

Compare the different quality aspects and also weigh in the price you pay
Or send us an email with the offer you have received and we will help you compare

Photo quality

DiaDirekt

Other offer

How high is the image resolution

c:a 20-30 megapix

Can the digital photos be copied and edited

Yes

Is image enhancement offered as an option

Yes

Can print quality be delivered, e.g. TIFF

Yes (PLUS)

Company offering the service

DiaDirekt

Other offer

Is its main business to scan images?

Yes

How accessible is customer service?

7 days a week

The company reports customer satisfaction

Yes

Works under a quality- and environmental policy

Yes

Are images handled under confidentiality?

Yes

The company complies with consumer laws

Yes

The company pays taxes and VAT

Yes

Is the company registered as active in the EU?

Yes

Costs

DiaDirekt

Other offer

Price for dust/scratch reduction (per image)

0 EUR

Price for colour restoration (per image)

0 EUR

Price for grain reduction (per image)

0 EUR

Price for rotating pictures (per image)

0 EUR

Is there a specific cost per disc in the order?

No

Is an additional copy included for free?

Yes

Is there a starting fee per order?

No

Is there a required minimum order value?

No

Is cost of return shipping specified beforehand?

Yes

Are there any other add-on costs or extra fees?

No